What we offer
Get everything provided in just ONE phone call: TOLL FREE number, IVR, multiple-user access for simultaneous email processing, as system integration and setup
Import massive mailing archives in QCRM - systemize Customers by dates, requests, replies, in ANY way possible in a user-friendly intuitive interface
Phone and email Customer Support are organized into one global Customer Care system based on unique QCRM technology
Implement phone support and merge calls with mailing history automatically into one system: see the whole contact history of every Customer
Switch easily between Plans depending on your needs: pay for what you need only, get everything else for FREE!
Prevent refunds and reduce chargeback levels with our Special Customer service technique used in outbound calls by our experts
Start supporting customers with QCRM and avoid any problems caused by the growing number of your Customers
Incredible pricing
Provide your application with 1-8XX support line TOLL FREE number registered and adjusted
Let the calling Customers hear your professionally recorded corporate greeting message, voicemail or let them get, restore and activate license keys by call
Get QCRM installed and set up on your domain: use qcrm.yourdomain.com to resolve your Customersʼ emails
Provide your Customers with round the clock support for your applications
Get incoming call conversation scripts and email templates designed for each of your applications specifically
Get your product study plan built and experts trained to serve your applications' users professionally
Improve your reputation and cut expences by implementing outgoing call coversation based on «Chargeback fighter» technique
Our partners
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To create high quality products like CleanMyMac and MacHider we are setting very high goals to our developers. But what is more important in customer satisfaction is a highly professional and fast customer support. We were searching for the best solution that could help us quickly resolve customer requests and have maximum feedback to improve our products. «LiVEsupport» from YellowMediaGroup... details